Cancellation,Refund & Return Policy

Good to share that we accept Cancellation returns and exchanges.

Cancellation

For Cancellations please contact us via e mail at info@farmkey.in within 24 Hrs of the purchase. As soon as we receive your cancellation order, we will initiate your refund within three working days. The refund will be done via original method of the payment.

Returns
Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If return is approved, then your refund will be processed, and a credit will automatically be applied to original method of payment, within 3 working days of approval of return.
We will only refund the payment to the original method of the payment.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account or original method of payment If you’ve done this and you still have not received your refund yet, please contact us at info@farmkey.in

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email atinfo@farmkey.in and send your item to: FarmKey (attn. Om Prakash Kumawat) B-67, Nityanand Nagar, Vaishali Nagar Jaipur, Vaishali Nagar, Rajasthan India.

Shipping
To return your product, you should mail your product to: FarmKey (attn. Om Prakash Kumawat) B-67, Nityanand Nagar, Vaishali Nagar Jaipur, Vaishali Nagar, Rajasthan Jaipur India through a trusted shipping company.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you want to receive an exchange, the cost of return shipping will be paid by you Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping item(s) over Rs. 2000 you should consider using a trackable shipping service or purchasing shipping insurance. We can’t guarantee that we will receive your returned item.